Privacy Policy

Maison Care respects your privacy. This Privacy Policy explains how we handle information you provide through this website.

Information we collect

If you contact Maison Care or complete a form on our website, we may collect information such as:

• Your name
• Email address
• Telephone number
• Information about the support or care you are looking for
• Information about your experience, skills and availability if you are a carer or PA
• Any other information you choose to provide

How we use your information

We use the information you provide to:

• Respond to your enquiry
• Understand your requirements
• Discuss suitable care or PA arrangements
• Consider potential matches between clients and carers/PAs
• Communicate with you about our services

We do not sell your personal information.

Keeping your information secure

We take reasonable steps to keep information you provide secure and to prevent unauthorised access or disclosure.

Sharing your information

We will only share your information where reasonably necessary to provide our matching service or where required by law.

If a potential match is identified, we may discuss relevant information with you before making an introduction.

We do not publish private client or candidate information publicly on this website.

How long we keep your information

We keep information only for as long as reasonably necessary to deal with your enquiry or provide our services, unless we need to keep it for longer for legal or business purposes.

Your rights

You may ask us to:

• Tell you what personal information we hold about you
• Correct inaccurate information
• Delete your information where appropriate
• Stop or restrict certain uses of your information

To make a privacy request, please contact Maison Care using the contact details provided on the website.

Cookies

This website may use cookies or similar technologies to help the website function and improve your experience.

Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be displayed on this page.

Contact

If you have any questions about this Privacy Policy or how your information is handled, please contact Maison Care through the contact details provided on the website.