How it works

You choose the person. We do the difficult part.

You shouldn't have to become a recruitment expert to find someone you trust in your home. We handle the searching, screening, vetting and matching — and you remain in control of the final decision.

  1. 01

    Understand

    We learn about you, your home and how you live.

  2. 02

    Search

    We identify candidates who could genuinely suit you.

  3. 03

    Screen

    We assess experience and professional suitability.

  4. 04

    Vet

    We verify relevant information and references.

  5. 05

    Match

    We consider compatibility, not just capability.

  6. 06

    Introduce

    You meet the candidates we believe fit.

  7. 07

    Decide

    You make the final choice. Always.

  8. 08

    Support

    We remain available if circumstances change.

  9. 09

    Replace

    Where appropriate, we help identify alternatives if a placement isn't working.

Not ordinary recruitment

You don't need another pile of CVs.

You need someone who fits.

Traditional recruitment usually begins with a CV and ends with an interview. But when someone is going to live in your home, that is only part of the decision. A CV cannot tell you how a person behaves under pressure, whether they take initiative, respect boundaries or fit comfortably into your household.

Traditional approach

  1. CV
  2. Interview
  3. Hire
  4. Hope it works

The Maison Care approach

  1. 01Understand you
  2. 02Search
  3. 03Screen
  4. 04Vet
  5. 05Match
  6. 06Introduce
  7. 07Support
  8. 08Replace if necessary
What we assess

We screen for the things a CV can't tell you.

Professional competence

Relevant experience, qualifications and previous placements.

Reliability

Consistency, references and professional conduct.

Communication

How candidates communicate, listen and respond.

Attitude

Professionalism, initiative, boundaries and respect.

Personality

How they may fit the client's environment and expectations.

Lifestyle compatibility

Whether their working style suits the realities of live-in work.

Screening and vetting

We don't believe every carer is right for every client.

A highly experienced carer can still be the wrong person for a particular household. Equally, the perfect candidate may be someone whose strengths only become obvious when we understand the client properly.

ExperienceReliabilityProfessionalismEmotional intelligenceRespectDiscretionInitiativeAdaptabilityCommunicationGenuine care

Our screening process may include

  • Identity verification
  • Right-to-work checks where applicable
  • Employment checks
  • References
  • Qualification checks where relevant
  • Experience review
  • Interview
  • Communication assessment
  • Reliability assessment
  • Professional conduct assessment
  • Household suitability
  • Availability and placement expectations

This describes the process we intend to follow. The checks completed for any individual candidate are confirmed to you case by case.

Bad match → better match

A candidate can look perfect on paper.

On paper

  • Experience
  • Qualifications
  • References
  • Personality
  • Communication
  • Attitude
  • Compatibility

That's where matching matters

A better match

  • Experience
  • Professionalism
  • Communication
  • Initiative
  • Discretion
  • Lifestyle compatibility

Experience gets someone through the door. Compatibility makes a placement work.

We look beyond qualifications and job titles.

SkillsExperiencePersonalityAttitudeLifestyleCommunicationHousehold Compatibility
=A Better Match

Tell us what you're looking for.

Whether you need a live-in carer, Personal Assistant or replacement, start with a short private enquiry.

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